Refund & Cancellation Policy
Last Updated: December 29, 2025
Overview
This Refund & Cancellation Policy applies to services and subscriptions purchased directly from Soul Sun Travels LLC dba FLYWAY COMMERCE. By purchasing our services, you acknowledge and agree to the terms outlined below.
Professional Services
All professional services provided by Soul Sun Travels LLC dba FLYWAY COMMERCE, including but not limited to consulting, setup, configuration, project-based work, and other service-based work, are non-refundable once services have commenced.
Cancellation of any related service or subscription will stop future billing only and does not apply to fees already earned or services already performed.
No contracts. No cancellation fees.
Subscriptions automatically renew each month at the selected plan rate until canceled with 30 days’ notice.
Hosting & Recurring Subscription Services
Hosting and other recurring subscription services are billed in advance on a monthly or annual basis.
- You may cancel anytime by contacting support@flywaycom.com
- Cancellation stops future billing only
- No prorated or partial refunds for unused time in the current billing cycle
- Any unused time may be credited toward future services upon reactivation
- Access remains active until the end of the current billing period
No contracts. No cancellation fees.
Subscriptions automatically renew monthly unless canceled with 30 days’ notice.
Third-Party Products & Services
Soul Sun Travels LLC dba FLYWAY COMMERCE does not control or issue refunds for third-party services. All such services are subject to the respective provider’s refund and cancellation policies.
Billing Disputes & Chargebacks
If you have any billing concerns, please contact support@flywaycom.com before initiating a chargeback.
Unauthorized chargebacks without prior communication may result in suspension or termination of services.
Refund Processing (If Applicable)
- Refunds are issued to the original payment method
- Processing times may vary by provider
- Approved refunds typically reflect within 5–10 business days
Policy Updates
We reserve the right to update or modify this policy at any time. Changes become effective upon posting.
Contact Information
For refund, cancellation, or billing inquiries:
support@flywaycom.com
847-999-6761